Posted on November 1, 2021 by Eric Wilmot

HuberWilmot Introduces Quality Assurance Managers for Your Move

HuberWilmot Moving & Storage is always striving to provide the best of the best in customer service for our clients. We pride ourselves on providing a stress-free moving experience with our full-service moving and storage solutions.

One way that we have improved our customer service is through the implementation of our quality assurance managers. Our quality assurance managers are now on-site to ensure your move is a seamless process and it all goes off without a hitch.

These managers work with you and our moving team to make sure no detail goes unnoticed, as we continuously work to provide services that exceed our customers’ expectations. HuberWilmot Moving & Storage is a professional moving company that will always provide you with top-rated services a step above the typical moving company.

What is a Quality Assurance Manager?

So, you may be wondering what exactly a quality assurance manager is. Our quality assurance managers are on-site at all moves to ensure everything is going smoothly. As safety and compliance managers, they will conduct quality assurance checks of our crew on-site.

Our quality assurance managers will provide the following support to our customers and our crew:

To exceed customer expectations and satisfaction.
To provide yet another form of management during any move.
To ensure compliance and safety during the move.
To continuously train and support our crew.

On top of our moving crew who go through the step-by-step process of packing, loading, transporting and unloading making sure your belongings are moved in a quick, safe and efficient manner, the quality assurance managers work alongside you and the moving crew to make sure no detail is missed. You can rest assured knowing we double and triple-check every detail of your move.

From providing extra packing supplies to ensuring all tasks on the checklist are being checked off, our managers take the extra steps to exceed your expectations and make sure our standards are being met for top-rated services.

Professional, Top-Quality Moving Services

Here at HuberWilmot Moving & Storage, we have over 35 years of experience in the moving and storage industry serving Northern Virginia. Our quality assurance managers are just another reason why our services are top-quality, and we can guarantee to provide you a stress-free moving experience.

Every member of our team, from movers to packers to quality assurance managers, goes through extensive training so that our 35 years of experience is put to use in every single move. We understand that moving can be a stressful and overwhelming time, which is why we dedicate ourselves to helping you with every aspect of your move, so you can focus on this exciting new milestone in your life.

At HuberWilmot & Storage, we provide an array of full-service moving and storage services that we tailor to your needs and create a custom services plan for your move.

If you would like more information or have any questions about our on-site quality assurance managers, you can get in touch with one of our representatives who would be more than happy to answer your questions by giving us a call today at (703) 488-7117 or get in touch by filling out this simple form.

Did you know...?

Am I protected against loss or damage while my goods are in transit?

Yes, but how much protection you have and its cost to you depends upon the valuation coverage you selected. This can be one of the most confusing aspects to moving but it is important that you understand what is being provided to you.

The valuation option you choose determines the basis upon which any claim will be adjusted and the maximum liability of the carrier. The liability of a carrier for loss or damage is based upon the carrier's tariffs, as well as federal laws and regulations that have certain limitations and exclusions. Valuation is not insurance. This is important to understand. It is the liability of the moving company. Check with the provider of your homeowner's insurance to find out if you are covered for moving. Often you will find that you are.

Released Value – This is the most economical as there is no additional cost. However, this option provides only minimal protection and is not sufficient coverage for most shipments. It will pay you $.60 per pound per article if lost or damaged while moving. That means a piece of furniture weighing 75 lbs would receive a settlement of $45.00. You will be asked to initial the bill of lading if you select this coverage. The only place this is applicable is if your insurance policy covers your goods for their entire value and this would be considered supplemental coverage for your move.
Full Maximum Value Protection – This is your most comprehensive coverage. You may hear it referred to as "full replacement value" as well as "full value protection” by other van lines. If you elect to purchase full value protection, articles that are lost, damaged, or destroyed will be either repaired or replaced with like items, or a cash settlement will be made for the current market replacement value, regardless of the age of the lost or damaged item. Depreciation of the lost or damaged item is not a factor in determining replacement value when the shipment is moved under full value protection.

The cost of full value protection may be subject to various deductible levels of liability that may reduce your cost. Ask your mover for the details of their specific plan.

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