ClickCease

Get a Free Quote Today!

HuberWilmot Moving & Storage Logo

Moving and Storage Advocates

International Facility Management Association - Capital Chapter International Office Moving Institute - Certified Office Mover Badge
In compliance with CDC guidelines for COVID-19 and Omicron variant.

Video Survey

Video Survey

Quick Read

HuberWilmot Moving & Storage wants to make the moving and storage experience with our customers one of ease and simplicity. That’s why we offer video surveys to help our customers:

  • Schedule convenient home inventory video surveys
  • Quickly receive contactless virtual estimates

Our customers love using video surveys because:

  • There is flexibility in performing video surveys whether by night or weekends
  • They can rely on a company with over 35 years’ worth of moving and storage experience to give them an accurate quote

Simply contact a HuberWilmot Moving & Storage representative by filling out our quote form or call us today at (703) 488-7117 to set up your video survey.

HuberWilmot Moving & Storage provides virtual estimates: a new, contactless way for you to receive your free moving quote.

Simply schedule a live stream video quote session with our moving specialists, and in less than three business days, you will have a fully accurate moving quote. The best part? You can schedule a video survey on your own time! This is especially useful for those looking for weekend or evening availability.

When you need help planning a successful household or office relocation, we work hard to make sure your experience is simple, convenient and straightforward every step of the way.

Step 1: Schedule your video survey any time! Use our quote form or contact us, and we’ll schedule a date for our moving specialist to take a virtual tour of your home.

Step 2: During the video survey, our estimate will create an itemized list of every item you need moved. Afterward, our team will take the information and transform it into a detailed and accurate quote for your move in just three to four business days!

How Video Surveys Work

Your live stream video inventory can be scheduled on your own time! When you contact us, our moving estimator will call within one business day to schedule a live stream appointment.

After that, it’s easy:

  • How-to Instructions: Once you’ve setup your video survey, our estimator will send you instructions detailing how to begin the virtual survey process.
  • Reminders: You will get an appointment notification 24 hours before scheduled appointment.
  • Video Survey: At the time of your appointment, our estimator will contact you to initiate the video survey. Ensure your smart device is nearby and ready!
  • Inventory Checklist: Once your call ends, your moving specialist and our team of movers will analyze your belongings for weight, volume and your transport requirements to create a custom quote. Ensure you create your own list of items based on the call as well.
  • When the live-stream inventory is complete: In just a few days, your moving specialist will email with your estimate!

Receive A Virtual Quote Today!

Once your virtual quote is complete, HuberWilmot Moving & Storage can move from there in determining how best to handle your relocation. For more information on how our video survey option can work for you, please contact HuberWilmot Moving & Storage at (703) 488-7117 or fill out our free quote form today.

Did you know...?

What is an Inventory?

The driver will generally inventory your shipment as he or she loads it (although it is not required by law). When completed, the inventory provides a detailed, descriptive listing of your household goods, along with the condition of each item when received by the mover.

Be sure that everything listed on the inventory is correct. This is not always the easiest task, as you will find things written on the inventory such as “PBO,” which means “packed by owner.” The contents of this carton cannot be listed, as the driver is simply not able to see inside each box. You will also sometimes find “CP” on a line item in the inventory, which means “carrier packed” container.

You may also notice, in the middle column on your inventory form, a line that has many seemingly random letters and numbers associated with a specific item. This is where a driver uses inventory code to make note of the condition of an item. To understand this code, you can refer to the top of the inventory sheet for a legend that will explain what each code means. For example, SC means scratched; C means chipped; the number 3 refers to the right side of piece; and 8 refers to the top of the piece. This is a simple (and consistent) way for the driver to make note of any irregularities or existing damage.

Remember, this inventory is for you to keep track of what is loaded, and the condition of each item. If damage occurs on a certain piece during the loading process, make a note of the inventory tag number on that item and indicate it in the far-right hand column on the line that corresponds with that piece. This is the document that will be scrutinized when the claims process is initiated, so it is important to have the damage clearly noted.

This inventory should also be used at-destination when your shipment is delivered. Use the inventory to verify the articles that are delivered and, again, note an exception to the condition of any items as they are brought into your home. Point out the damage to the driver.

What often occurs is that a piece of furniture has been in your home for many years and you grow accustomed to looking at it in a certain place and in a certain light. When you bring that same piece into your new home, you may notice damage that may have been there for a long time. The driver will have noted the scratch or chip at your origin residence. If you are not sure if it was existing damage or new damage, ask your driver to explain the condition of the piece as he noted it on the inventory during the loading process. This is the quickest way to distinguish new damage from what was there all along.

Our drivers are incredibly careful about the way they handle your items, and the inventory is their safeguard against potentially fraudulent damage claims. Use this inventory to your advantage in making sure that you are protected, just as the driver uses it to protect himself or herself.

Read More Frequently Asked Questions